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RS-0684 - USA (Redmond, Washington) - Records Management Support Services - Deadline December 2,2019

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Posted Date : November 18,2019
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : RS-0684
Government authority located in Redmond, Washington; USA based organization looking for expert vendor for records management support services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide records management and enterprise content management (ECM) consultants (Proposers) who have the capacity to provide records and records program assessment, management, development, and consultative services to the government authority located in Redmond, WA.
• Provides available resources with a depth of Washington State records retention schedule knowledge.
• Can staff local and consistent resources to the City of Redmond support effort.
• Has experience working with growing municipalities in building records management programs.
- Records Assessment and Inventory Complete a records assessment to determine the City’s records landscape which includes over fifteen (15) terabytes of data stored across hundreds of applications and hundreds of cubic feet of paper records stored on and off site. To date, the City has completed a survey across all City departments as an initial step in assessing the current state of records within the City. The Support Partner will work with the City to analyze the survey results, determine next steps and develop an inventory of all records in the City.
- Creation of a Crosswalk Database: - To support the future implementation of an Enterprise Content Management (ECM) system, develop a records crosswalk between City records, as identified in the records assessment and inventory, and Washington State retention schedules. Additionally, assist the City in creating job aides/quick reference guides for frequently created/used records. The format of the crosswalk should be easily transferable to a new ECM, as well as usable by any City employee.
- Establish a Records Program Vision and Roadmap: - Through analysis and observation of the City’s current records management practices along with an understanding of its desire to improve upon current practices and further implement new program support services, the Support Partner will work with the City to establish a short and long-term vision and prioritized roadmap for the City Records Program. The roadmap should include the following;
• Advance the City’s basic electronic file management.
• Establish disaster recovery of records best practices.
• Development of an audit program framework.
• Expand records management training program.
• Create and develop City Records Program strategic plan and policies and procedures. - Development of Audit Program Framework: - Develop a framework and recommend processes for building and running a robust records audit program. The audit program should focus on the City’s current records management state (low-tech) and include a transition plan to the future ECM-supported state.
(2) Contract period will be for two years.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: December 02,2019
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$

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