(1) Vendor needs to provide record management and storage services to the government authority located in Hawaii.
- Work shall consist of furnishing secure storage and retrieval services for confidential documents and media to the department.
- Record management and storage services to maintain confidential records.
- Provide access to stored records including pickup and delivery services as needed.
- Initial pick up of an estimated eight hundred boxes (approx. size 10" x 12" x 15") of electronic and paper records from agency from a storage facility at no charge.
- Deliver boxes from storage as requested to agency and pick up boxes from agency upon completion of review or audit and re-file at storage facility.
- Pick up additional boxes of electronic and paper records from agency as requested to be filed at storage facility
- Provide delivery within three business days of requested records according to when the request for records has been received by the contractor.
- Provide rush delivery within one business day in the event of urgent requests by agency
- Provide destruction services for banker's boxes that are no longer needed or have met their destroy date as determined by agency.
- Have hazard protection systems for risk factors such as fire, or water damage.
- Have adequate security or surveillance of facility to ensure the safety and privacy of agency files
- Have a system for accurate tracking of records for ease of retrieval.
(2) All questions must be submitted no later than May 19, 2023.
(3) The contract period will be for one year.
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